Track your medicine shipment & cold-chain temperature
Follow Onco Medicine oncology consignments mile by mile — packing, air freight, customs, and doorstep — with a 2–8°C logger report and a 24/7 WhatsApp logistics desk.
Use the order number from your confirmation email or WhatsApp. You must be logged in to view live status.
2–8°C validated
USB TempTale logger inside every insulated shipper. Plug in on arrival for a tamper-proof curve.
Live courier AWB
DHL, FedEx and UPS milestones plus our pharmacy status — from packing to your clinic door.
24/7 logistics desk
Customs holds, delayed flights, or a warm box — a pharmacist answers on WhatsApp around the clock.
Past invoices & prescriptions
Download receipts, review past orders, and schedule treatment refills from your patient dashboard.
Tracking & cold-chain FAQs
When your order is dispatched, you receive an automated confirmation via WhatsApp and Email containing your Critical Kare Order ID (e.g., CK-98241) and the international courier Air Waybill (AWB) from DHL, FedEx, or UPS.